Privacy Policy
Last updated: [29/09/2025]
At Immediate Smile, we are committed to protecting the privacy and security of our patients, website visitors, and users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email, address, date of birth, medical history, and insurance details (when provided through appointment forms or patient registration).
- Non-Personal Information: Browser type, device information, IP address, and website usage data.
- Health Information: Medical and dental records shared through online forms or during consultations (handled in accordance with patient confidentiality laws).
2. How We Use Your Information
Your information may be used to:
- Schedule and confirm appointments.
- Provide dental treatment and related services.
- Send reminders, updates, and promotional offers (with your consent).
- Respond to inquiries and customer service requests.
- Improve our website, services, and user experience.
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell, trade, or rent personal information to third parties. However, we may share information with:
- Service Providers: For payment processing, appointment systems, and secure data storage.
- Legal Authorities: When required by law or to protect patient safety.
- Insurance Providers: For claim processing (with patient consent).
4. Data Protection & Security
We use industry-standard encryption, secure servers, and confidentiality protocols to safeguard patient data. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies to improve user experience, track analytics, and remember user preferences. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request access to the personal data we hold.
- Request correction or deletion of your information.
- Withdraw consent for marketing communications.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📞 [0300‑8222918]